Privacy policy

We may collect information you provide directly (for example, name, email address, or messages you send us when contacting support), technical data automatically sent by your browser or device (such as IP address, general location derived from IP, browser type, and timestamps), and usage data related to how you interact with our site or product (for example, pages viewed or actions taken within the application).

If you sign in or connect third-party accounts (such as an authentication or calendar provider), we process the identifiers and profile details those services share with us according to your choices and their policies.

We use personal information to:

• Provide, operate, secure, and improve ALIAS
• Authenticate users and maintain sessions
• Communicate with you about the service, security, or legal requirements
• Analyse aggregate or de-identified usage to improve the product
• Meet legal, regulatory, or contractual obligations

We use trusted service providers (for example, hosting, authentication, analytics, email, or telecommunications infrastructure) who process data on our instructions. We may disclose information if required by law, to protect rights and safety, or as part of a business transfer subject to appropriate safeguards.

We keep personal information only as long as needed for the purposes above, unless a longer period is required by law. Retention periods can depend on whether you have an active account, contractual requirements, or dispute resolution needs.

We implement reasonable technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and safe handling of your credentials.

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to object to or withdraw consent for optional uses. To exercise these rights, contact us at kiwilabai@gmail.com. You may also lodge a complaint with your local data protection authority where applicable.

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards (such as contractual clauses) for cross-border transfers.

We may update this policy from time to time. We will post the revised version here and adjust the “Last updated” date. Material changes may be communicated through the product or by email where appropriate.

Questions about this privacy policy: kiwilabai@gmail.com. If you use ALIAS through a workspace, you can also reach your administrator or support channel there.